Quick summary
Inspection and assessment of returns, restocking or disposal, clear documentation, and feedback for quality improvement.
Returns Management
Returns Management
Returns aren’t a headache—when the process is right.
We inspect, document, and route returns so you get sellable stock back fast.
Services
- Receipt & assignment to the order
- Visual inspection, condition grading (A/B/C)
- Restock, rework, or blocked stock
- Photo documentation for damage/wear
- Disposal per instructions (optional)
- Returns reporting (rates, reasons, conditions)
Process
- Register return (order ID/SKU/reason)
- Inspect & classify (sellable / restricted / not sellable)
- Decision (re-stock / refurbish / dispose / return to sender)
- Report & inventory update
Boutique standard
- Clear classification instead of “back on the shelf”
- Traceability via photos & reports
- Insights into product quality (common reasons) as feedback on request
IT & data
- Feedback to shop/ERP possible (depending on setup)
- KPI reports: return rate, top return reasons, condition A/B/C
FAQ
Can you make returned items sellable again?
Depending on the product: repackage, relabel, rebuild bundles—per spec.
How fast is a return back in stock?
Depends on inspection level and volume; we agree clear target times.